Volunteer with MakingChange

Our volunteers are excellent listeners, empathetic individuals and experts in their fields.

We’re looking for people who see the value in educating others about personal finances and who recognize how financial stability can shape communities and change lives. We’ll look at your areas of interest and credentials to help you choose from among our featured opportunities. We also have opportunities for volunteers in our tax preparation assistance program. Let us know what interests you most.

Your decision to support MakingChange with your time and experience is an easy one. We will provide the training (or pay for it, when required) and we can work around your schedule. Click on the volunteer opportunities below to learn more.

We seek multilingual volunteers, especially individuals who speak Spanish or Korean.

I’ve been volunteering with MakingChange for five years. I really enjoy working with a broad cross-section of Howard County residents who are at different stages in their personal finance journey. MakingChange always looks forward to how it can better serve the needs of county residents. Volunteering is a great way to help make that happen!
Ken Henderson
MakingChange Volunteer

Financial Counselor

Volunteer Financial Counselors will work with the MakingChange staff to provide clients with virtual or in-person individual, couple and/or group counseling on personal finance topics, such as budget planning, credit management and debt reduction, retirement planning, and estate planning.

What you will do

Assist clients identify short- and long-term SMART goals; create spending plans to support those goals.
Work with clients to understand spending habits and identify and implement plans to reduce, eliminate and avoid debt and achieve solvency and stability.
Examine potential areas for reduction of expenses and explores ideas for increasing income.
Educate clients on the importance of credit scores and how to monitor and protect credit, how to read a credit report, why credit matters, and ways to improve credit scores.
Explain the importance of emergency funds and best practices to address unanticipated expenses; educates clients on money management techniques to live within their means.
Provide referrals to appropriate resources.
Specific duties and responsibilities may vary based upon organizational needs. Other duties may be assigned similar to the above consistent with the knowledge, skills and abilities required for the position.

Minimum Qualifications

Broad understanding and in-depth knowledge of personal finance matters, including goal setting, credit, money management, savings, debt reduction, estate planning, insurance.
Excellent oral and written communication skills; demonstrated active listening skills.
Works well with others in a collaborative team-based environment.
Understanding, sensitivity, and empathy for clients and their family members; ability to develop and maintain trusting and helping relationships.
Ability to work effectively with individuals and families from diverse racial, ethnic, and socioeconomic backgrounds.
Ability to develop, implement, and evaluate financial needs of individuals and families.
Proficiency with Microsoft Office products (Excel, Word, PowerPoint).
Familiarity with video conferencing platforms, such as Zoom and Cisco Webex.
Once selected, a criminal history background check.

Preferred Qualifications

A national certification as an Accredited Financial Counselor (AFC), Certified Financial Planner (CFP) or Chartered Financial Consultant (ChFC).
Prior financial counseling or education experience.

Tax Preparation Volunteer

MakingChange provides free tax preparation assistance through the Volunteer Income Tax Assistance (VITA) program of the U.S. Internal Revenue Service. No specific experience is necessary — just a willingness to complete the IRS-approved training program and the desire to help moderate- to low-income families in our community. If you speak Spanish or Korean, we are especially in need of your help.

The hours are flexible and we typically ask for a commitment of three to five hours per week during the tax season from late January to mid-April. We have two locations: one in Columbia and the other in Laurel. Learn more about the program.

Check back here for announcements related to the upcoming tax season and whether assistance will be provided at our usual locations (Multiservice Center in North Laurel and the Nonprofit Collaborative in Columbia) or virtually. Information should be available in December.

Social Media Manager

MakingChange is a Howard County-based nonprofit that provides free one-on-one financial counseling to individuals, as well aHere’s a way to support the mission of MakingChange, even if you don’t have experience with educating others about personal finances. To guide you in the type of content we want to share online, it is important to have a general familiarity with concepts like making a budget, managing debt, improving credit and preparing to buy a home. You will need to be familiar with Twitter and Facebook, and ideally have knowledge of platforms for scheduling posts in advance. At this time we do not have any requirement for frequency of posting, but we are looking for someone who can spend time each week to nurture our social media presence.s customized financial education in group settings through our partnerships with local employers, community organizations and governmental agencies. Learn more about our services below.

Administrative Assistant

We’re looking for a volunteer who believes attitude is everything. The ideal person for this role is pleasant, compassionate, works well with a broad range of people and can be sensitive to the personal nature of talking about one’s personal finances. Regular duties include responding to telephone inquiries, providing clients and others with contact information for referrals, following up with people looking for information regarding our counseling services and educational programs, and performing clerical work. Previous experience as an administrative assistant is a plus.

Are you ready to learn the steps you can take today to make a difference in your life tomorrow?

We’re here for you! Call us at (443) 518-7647 or schedule an appointment below.